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Terms of service

The agreement between NORĴI Ltd and the agency or broker who subscribes. Written to be read once, in plain terms.

The agreement

These terms, together with the privacy policy and the data processing agreement, form the contract between you and NORĴI Ltd, company number 17180824. If you are subscribing on behalf of an agency, you confirm you can bind it.

What we provide

NORĴI reads the mailbox you connect, prepares draft correspondence, tracks the compliance dates you give it, and keeps an audit trail of what was drafted, edited, approved and sent. It writes drafts into your own mailbox. It is a drafting and record-keeping service, not an agent acting on your behalf.

Approval is yours

Nothing is sent, filed or scheduled without a person at your agency approving it. That is a term of this contract, not only a product behaviour: we do not reserve the right to send on your behalf, and any change to it would require a new version of these terms and notice to you.

It follows that the content of anything sent from your mailbox is yours. A draft is a suggestion until one of your people approves it, and approval is the point at which responsibility for it sits with you.

What it will not do

The product is built to decline certain things, and you should not configure your business as though it will do them.

Valuations
It does not put a price on a property. It assembles evidence for the person who does.
Offers
It does not accept, reject, counter or advise on an offer.
Legal positions
It does not answer a tenant's, buyer's or vendor's question about their legal rights. It hands the question to a person with the file.
Unsourced facts
It does not state a fact it cannot source from your own records.

Where it declines, it produces a briefing and records the refusal. It is not legal, financial or valuation advice, and nothing it drafts should be treated as though it were.

Your obligations

You are responsible for reading a draft before you approve it, for the accuracy of the records you give us, for the compliance dates you enter, and for keeping your own regulatory obligations. You will not use the product to send correspondence that is unlawful, misleading or in breach of the codes your licence depends on.

Fees, trial and refund

Subscriptions are monthly and payable in advance. The seven-day trial takes a card but is not charged until day eight; cancel inside the trial and you pay nothing. After the first charge you have thirty days to ask for a full refund by email, without an exit interview.

TermDetail
Founder rate£197 per month for three cycles, for a limited cohort
After the founder cycles£395 per month
AgencyPer mailbox, from £188 at seven to ten mailboxes
NoticeCancel at any time from your account, effective at the end of the current month

Ownership

We own the product. You own your data, your correspondence and the drafts once approved. You keep every right in the material you put in, and we take no licence in it beyond what is needed to provide the service to you.

Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Ending it

You may cancel at any time. We may suspend or end the agreement if fees go unpaid, or if the product is used in a way that breaches these terms, giving you notice and the chance to put it right where the circumstances allow. On termination you can export your audit trail before access ends.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

© 2026 NORĴI LtdRegistered in England and Wales, company no. 17180824 · Registered office: York, England ULI PropTech Innovation Challenge 2026 · UK & Ireland Finalist Built to UK GDPR